“Dear colleagues, in respect of the above named individual can we as a whole service thank you for an excellent and thoroughly professional member of your staff who has been instrumental in helping us settle safely in to our new unit. Can we complement yourselves on allowing him to be with us and would recommend him as an excellent example of how partnership within the P21 scheme works positively for all groups. It is with sadness he leaves today but from a CTP perspective he will be sadly missed but we wish him every success in the future. ”

“I really do appreciate the way the clinical planning and estates teams have worked together to ensure that not only were the moves effected smoothly, but also while the wards were vacated, the backlog of minor works was also done - and the last ward was moved back on time last weekend. This is just the sort of team working - co-ordinated and putting the patient first - which I am looking forward to seeing throughout the Trust.”

“I write to express on behalf of the Trust our sincere thanks for the first class building that Laing O'Rourke have constructed. At the official opening therewas nothing but praise by Comhissioners, stakeholders, Trust Board, staff and patients about the quality of the building that has been achieved which was delivered ahead of programme and well within budget.”

“ProCure21 is an exemplar project for all government.”

“An impressive collaboration of clinical, estates, design and construction expertise concentrated on the delivery of an excellent service model.”

“The completed facility is a testimony to the commitment and the dedication of those involved to the project. I’m sure it will make a very positive contribution to the way we deliver care and therefore the lives of our patients.”

“As rightly proud as you can all be for this achievement, the real benefit is to those who work and are treated within its walls. With the Phoenix Unit and now WAU, the Trust has facilities which, probably for the first time since Springfield was developed in the mid 19th Century, create the therapeutic environment needed for our patients to help them recover. They are the real winners from all your endeavours – thank you.”

“We have appreciated enormously the proactiveness of the differing team members - in giving us options/scenarios for various issues, giving us examples of current market products, giving us different levels of service with pros, cons, risks etc - all so the client can make informed decisions and understand the likely impacts of these. Basically - huge amounts of lateral thinking has been on offer. We have also appreciated the joined-upness available across projects and in thinking through infrastructure issues. We are now able to reflect on circa £45m of completed or near completed schemes, all of which have come in on time and with an appropriate level of quality and functionality. The majority of schemes have also had a shared cost saving. It has also been extremely good to work with such a professional team whilst at the same time having good personal relationships, joint learning opportunities and some fun times.”

“The partnership with our PSCP has already delivered outcomes for the Trust simply not possible under conventional routes. We are now working together to achieve our 2020 Estate Strategy in an affordable, incremental, and sustainable way which supports SUHT's future vision as a Foundation Trust.”

“Whenever there has been a particular project challenge, we have looked together to see how it maybe overcome rather than adopting the adversarial manner or only looking to one party to provide the answer.”

“The quality of work given the very ambitious timescale and the unique funding arrangements is a credit to all parties involved. We are very happy with the final result. ”

“The ProCure21 approach has created a highly effective centralised solution to counteract those risks of significant value to an otherwise dispersed community.”

“…leadership, commitment in delivering the new admissions unit at the Northern General Hospital… ahead of timescale.”

“A first class investment by the NHS”

“Not being faced with a litigation process at the end of the scheme is another huge benefit to the service. The quality of the work speaks for itself and we are immensely proud of the final result. ”

“The PSCP had a real desire to understand our service requirement and provide us with some value for money options such as the sports barn and the rain water harvesting system, we are very happy with the final scheme.”

“The project is going really well, presently on time and budget and potential savings have been identified. The contractor fully understands the spirit of ProCure21 and is prepared to work closely at all times with the trust to achieve the best possible result.”

“We would like to nominate our PSCP and their Project Manager. His commitment to the MK Walk-in Centre has been exemplary; going beyond the call of duty and ensuring the projects momentum was sustained to come in on time and budget. The ability to listen and work with MKPCT is a testimony to his dedication to deliver a facility that is more than fit for purpose, of the highest quality and value for money.”

“We had some really difficult challenges to overcome from the word go. Relationships were quite strained in the early stages, and we had to invest a lot to make this work, I would say now that we have a really good partnership and we are all reaping the benefits.”

“The cost certainty and ability to engage positively with the PSCP and the whole design team was a positive aspect. This is a true landmark building, one that can quite rightly be regarded as best in class. Staff and patients are very impressed.”

“The additional planning and specification work at the beginning has clearly helped in the successful delivery of the project. The ProCure21 process has provided cost certainty, cash flow definition and enabled an excellent facility to time and plan.”

“The benefits of using ProCure21 meant we succeeded in delivering the design brief, we came in on time and budget with savings of around £60k.”

“It’s an absolutely amazing building. It doesn’t look like a hospital, and this was completely deliberate, as we want both patients and families to feel comfortable. Moorfields is now in possession of a world class facility , and we hope to see thousands of children and make a real difference to their lives.”

“The Trust’s ongoing plans meant it needed these wards operational by April 2009. Without using ProCure21 it would not have been possible. The selection process and the partnering approach saved at least six months on traditional timescales.”

“A key objective of the interior design is to minimise the impact of the physical security and safety measures, and to create a supportive therapeutic environment.”